President and Chief Executive Officer
Justine sits as Farm Credit Canada’s (FCC) President and CEO after 17 years with Export Development Canada (EDC) and 7 years with Royal Bank of Canada (RBC). She is an impactful leader whose diverse experience includes delivering financial services on the front line, overseeing successful organizational transformations, evolving risk management capabilities, spearheading the development of innovative financial products, and developing and executing corporate strategies. Much of her career has been focused on lending to and supporting Canadian businesses across critical sectors, including agriculture and agri-food.
In her time at EDC, Justine was responsible for several different business functions including business development in the resources, forestry, seafood, agricultural equipment, light manufacturing and extractive sectors, the transformation of EDC’s Financing and Investment Group, and full responsibility for EDC’s $9B Insurance and Working Capital Solutions portfolio. Prior to leaving EDC, Justine was appointed to be EDC’s first Chief Sustainability Officer and was responsible for aligning EDC’s 10-year corporate strategy with evolving business principles and practices focused on the environment, human rights, and innovation.
Justine is known for her energizing leadership style, mobilizing and listening to her teams while making sure to put the client at the center of decisions.
Justine earned an MBA from the University of Ottawa and a Bachelor of Arts in Urban Studies from Carleton University. She also holds a Certified Financial Planner Designation. In 2007, she received EDC’s Excellence in Team Leadership Award and in 2009 was a recipient of the Top 40 Under 40 Award. Justine has also been a member of the Digital Opportunity Trust (DOT) since January 2019 and was appointed to Chair in June 2021, DOT is a non-profit youth-led movement supporting youth to become innovators and leaders, and to create and apply digital solutions that have positive impact in their communities. She was also the Vice-Chair (2011-2014) and Chair (2014-2019) for the Forum for Young Canadians, a foundation that provides young people with first-hand access to the minds, the procedures and the energy of Parliament Hill. In 2020, she became a board member of the University of Ottawa and holds a seat on their Audit Committee.
In 2017 Ms. Hendricks received the Telfer Business School Trudeau Medal, the highest honor awarded to alumni in recognition of their leadership, initiative and contributions to the business world, the community and their alma matter.