| Workday | Maintenance occurs from 2 a.m. to 5 a.m. every Saturday morning |
Network, WiFi | Monday - Friday 8 a.m. - 3 p.m. |
University website | Twice a month, normally on the first and third Wednesdays of the month. |
| uOttawa applications requiring authentication, workstation login, lab login, WiFi, VPN, LiquidFiles, eReviews, eAwards, etc. | Several times per week 6 p.m. – 8 p.m. |
| Login to most uOttawa web applications, uoCampus, Office 365, Brightspace, uoZone, VirtuO | Dependent on vendor Service Status (office.com) |
| VirtuO | Twice a month, normally on the first and third Wednesdays of the month. |
| uoCampus & uoZone | As needed basis. |
| Microsoft Office suite including Outlook, Calendar, etc. | Dependent on vendor Service Status (office.com) |
| uoForms for web forms | As needed basis. |
Service alerts
System upgrades as well as security updates are applied during different times that may cause a short period of unavailability for users. Please consult this information regularly. Subject to change without notice.
Get in touch
You have various options for getting help: Service Desk, Morisset Service Desk, live chat, telephone support and Student IT Care. Whether you have a question, request or problem about Office 365, your uoAccess credentials, MFA, software, or hardware, you can count on us.
Contact us