IT for professors

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Information Technology

IT for you

IT for professors

Information Technology supports your use of many technological resources at uOttawa. Your faculty/department provides support (through your departmental IT representative) for many faculty-specific services; we provide support for general IT services. Contact us and we will connect you to the right resource.

Orientation for new professors

Email and calendaring (Microsoft 365)
- Get the password for your uOttawa accounts. Contact the Service Desk to obtain your initial uoAccess password
- Reset your uoAccess password to ensure its confidentiality
- Use Outlook on the Web to access your email
Antivirus: Make sure your data is protected by installing antivirus software and by keeping it up to date through automatic updates.
- Anti-virus for uOttawa issued computers
- Anti-virus for personal computers
Telephone and voicemail: You have access to telephone, voice messaging, automatic call distribution, and audio-conferencing systems. There are also pay phone TTYs (teletypewriter relay service) available on campus, allowing deaf or hearing-impaired people to communicate with others and vice versa. Set up your voicemail today!
Multi-factor authentication: Enrolling your account for Multi-Factor Authentication (MFA) today provides your accounts and resources with added security now. MFA provides an added layer of security for your accounts in so far as it requires identity confirmation using a secondary device such as a smartphone when you login to University of Ottawa resources. Enroll to MFA now!
Requirements for modern authentication: email software that uses basic authentication is no longer available access uOttawa emails. Only modern authentication is permitted. Since the University’s emails are stored on Microsoft servers in the cloud, everyone needs to use email software that has modern authentication.
Wireless Internet: Education roaming allows you to connect your wireless device to the Internet from virtually anywhere on campus. It also provides secure access to wireless internet services when visiting other affiliated institutions. To use the eduroam network, login using your uoAccess credentials.
VPN: Access secured resources on the uOttawa network. Download and install the VPN software.
MS Teams: MS Teams has collaborative features facilitating an easy communication: chat, audio and video teleconferencing, screen sharing and many other functions. MS Teams is also a great tool to interact with students in real time. Learn more about MS Teams
Microsoft 365: M365 is a cloud-based service that provides online and desktop versions of Microsoft Office along with collaboration applications and services like SharePoint Online, OneDrive for Business, and Teams. Learn more about M365
UNIWeb, Academic CV: UNIWeb, a centralized bilingual CV tool for University academics, is an intuitive and efficient web application that professors and researchers will find quick and easy to use when entering and maintaining CV information, as well as exporting, reusing and saving information in multiple formats. Details about UNIWeb

Teaching remotely: Take a look at the Teaching Remotely page to know more about the transition to remote teaching, accessibility, support and more! Contact the TLSS One-stop window if you are unsure where to start, or would like to book a consultation with an Educational Specialist.
uOlabsPlus service: If you are teaching a course requiring students to access University computers or software for learning purposes, uOlabsPlus facilitates student access to these resources from off-campus. It is is an online portal that offers students remote access to these resources from their personal computers or via a web browser.
Printing and exam scanning: DocUcentre offers a variety of print, finishing, business services, and can help manage the production and sale of your course packs, including the verification and permission for work that is copyrighted. DocUcentre also offers a convenient Scantron scanning service that can be used for scoring multiple-choice exams and for data collection.
- If you have problems with your copy card, please visit to the docUcentre. Questions: 613-562-5800 ext. 3711, [email protected]
- You can also print from your computer/laptop to any of the self-serve uoPrint service.
Survey tool: SurveyMonkey is an online survey tool, it provides real-time visibility and control over the data. You can create questionnaires, write email invitations, plan and manage the distribution of email messages, and analyze the data collected. More info about the survey tool
Listservs: Create a mailing list for non-teaching functions, for example: a monthly newsletter to a personal research network. Learn more about the conditions for use and fill out a listserv request form.
Teaching and Learning Support Service: The Teaching and Learning Support Service (TLSS) nurtures and promotes innovation and excellence in teaching and learning at all levels of the University. They offer a Learning Management System (LMS) that offers various features as well as advantages. You can:
- Share course resources
- Communicate with students online
- Personalize a course website
- Download and manage content
- A complete guide to Virtual Campus is also available at your fingertips.

Technical Support

We are here to help! For technical support:

Send your request to Self-Service Centre
Call us at 613-562-5800 ext. 6555
Visit us at Morisset Library, 1^st floor
Live chat with us between Monday to Friday, from 8:30 a.m. to 3:00 p.m.

Contact IT Team if you need help

IT for professors

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Technical Support