Your uoAccess ID is the short name before your @uOttawa.ca email address (e.g.: jsmit000). It excludes any aliases or full name email addresses linked to an account.
For example, for the email account [email protected], the following are not valid uoAccess IDs:
- John.Smith: even if the full name email address “[email protected]” has been created for the account [email protected]
- JohnS: even if an alias “JohnS@uOttawa” has been linked to the account [email protected]
Your uoAccess password
- Employees: your uoAccess password is the same one used for systems such as Outlook/Exchange, VirtuO, and UNIWeb.
- Students: your uoAccess password is the same one used for systems such as Google, uoZone, and Library applications.
To change your uoAccess password, use the uoAccess self-serve tool. Need help? Contact the Service Desk.