Take note of the steps to set up Outlook, Teams, and more on your iOS device v13.0+ with your uOttawa account.

Compatible with iOS iOS 13.0 + and later versions

1. From the App store, install and open one of the Microsoft Apps (Outlook, MS Teams, etc.). Note that if the App was already open, you may need to close and open it. In certain situations, uninstalling and reinstalling the App may be necessary.

Outlook application in App Store

2. Please open your uOttawa account by authenticating yourself with your email and password.

Microsoft sign in screen

3. To approve secure authentication, please access the Microsoft Authenticator app.

Microsoft approve sign in with authenticator screen

4. Please download the Microsoft Authenticator app, if it is not already installed on your device.

 Microsoft authenticator application in App Store

5. After installation, open the Microsoft Authentificator App 

 Microsoft authenticator application in App Store

6. Follow the instructions and authenticate when prompted 

Open Microsoft authenticator application in App Store

7. Click “Register”

Register for Microsoft authenticator application

8. Once registration is completed, restart the Outlook App

Message displaying your organization is protected in authenticator

9. When prompted, you will set a 6 digits pin. This is not your current device pin but you can use the same one. 

create pin

10. Login with your @uottawa.ca when prompted to do so

Log in with u Ottawa email prompt

11. Your registration is now completed, and you can start using your Microsoft Apps.

It is recommended to wait a few minutes after the setup process is completed and restart your Microsoft Apps (Outlook, Teams, etc.).

NOTE: make sure your PIN is a 6 digit number.