Insurance FAQs

Please visit the Student Housing website for more information.

Please call our broker, Marsh Canada, at 1-800-665-0765.

If you are asked to provide a Certificate of Insurance, visit our “Certificates of Insurance” page to complete the request form and send us an email with a copy of the agreement or contract.

Please send us an email with any information you have, and we will contact you.

Please report the theft to your immediate supervisor. While the cost to replace the device will likely fall under the deductible and will not be reported, if any sensitive information was on the device, we may make an insurance claim under our cyber policy. 

Staff and students who are registered with Enterprise Risk Management and Insurance.

Please send a copy of your driver’s licence, the completed declaration form and your driver’s abstract to [email protected]. If you require more information about becoming a University driver, please refer to the “Fleet Safety Guidelines”.

No, you would need to make a claim under your own private insurance policy.

No, the University of Ottawa’s insurance does not cover personal items. It is your responsibility to ensure that your personal items are stored safely. Your homeowner’s insurance policy may be able to assist you with this.

The University of Ottawa travel policy

The Travel Safety team at uOInternational sets the guidelines for international travel. Travellers from uOttawa should be aware of the University’s International Travel Safety Policy. Learn more about key requirements for students, faculty and staff members travelling on University business.

Students are required to register with the uOInternational office when they travel abroad. Staff and faculty members are encouraged to register with the uOInternational, but such registration is not mandatory.

Travel safely

Students, faculty and staff members can visit the International SOS Member website for more information on how International SOS can assist them while travelling.

Travel insurance

• Student medical and travel insurance coverage:
  • The UOSU/GSAED student union plans offer optional supplemental medical and travel trip cancellation/interruption/delay coverage. Learn more about student union plan coverage.
  • Contact the UOSU/GSAED if you have any questions about this plan.
• Faculty and staff member medical and travel insurance coverage:
  • Medical insurance is covered under the uOttawa benefits package provided by Human Resources and Canada Life.
  • Canada Life policies do not include coverage for trip cancellations, interruptions, or delays, so travellers would need to purchase this coverage from a third party, if necessary. Those who hold uOttawa PCards may have this coverage.
• The University does not provide property insurance that covers personal items belonging to staff, faculty or students.  Travellers need to contact a third-party insurance provider if they require such coverage.

General liability insurance

The University does hold general liability insurance coverage through the Office of the Chief Risk Officer. This coverage extends to students and faculty members studying or working abroad on approved programs and course-related internships or placements. The liability coverage is limited to $5,000,000.