No more searching for where to go when you need it! The uOSatisfACTION initiative simplifies your life by bringing together all essential resources in one place, based on the most common comments received over the last five years in the previous platform.
Cell phone with telephone symbol

Immediate support

If you are in distress or crisis, several resources are available (by phone or online) on the Mental Health and Wellness website.
For on-campus emergencies: 613-562-5411.
For off-campus emergencies: 9-1-1.
Get help now

Do you have a question, complaint, comment or suggestion?

Here are some resources to help you navigate the academic world. If you need help with your courses, professors or program of study, don't forget to contact your faculty. 

Student working with a laptop

Academic support

Many services have your academic development and success at heart and can provide personal support, especially if you have an issue with a course or a professor. Amongst other things, learn more about faculty support, academic accommodations or reset, and writing help.

Student in the library

Academic support (graduate studies)

As a graduate student, you may be looking for support in your academic journey, including course completion, thesis writing, research and more. Find out more about the services available to you. 

A student talking to an administrative staff member at reception

Faculty support

Get advice on course selection, enrollment, program changes and more from your faculty, or access academic advising. Don't forget that your Office of Undergraduate Studies plays an important role in helping you solve many academic problems. 

Two students helping each other study

Academic accommodations

Get help to ensure full access and participation in the learning environment with dignity, autonomy and without hindrance. This includes exams, courses and programs, as well as assistive technologies for temporary or permanent disabilities. 

One hand on the laptop and the other on the cell phone

Academic reset

The transition to university can be difficult. The academic reset program offers students experiencing academic difficulties a second chance to succeed in their studies. 

A student writes in her notebook

Academic writing help

Strengthen your writing skills with the help of mentors from the Academic Writing Help Centre, and find ways to organize an assignment or ensure that your references are properly integrated into your written work. 

Students in a classroom

Course evaluations

Help improve the university experience by evaluating your courses. 

Students around a table, studying

Mentoring and peer support

There are over 200 mentors on campus and even more students ready to help and support you academically and socially during your time at the University of Ottawa, including regional and international mentoring groups. 

Frequently asked questions (FAQ)