Tips after losing your card

• Retrace your steps and return to the places you last were.
• Contact the lost and found office.
• If your card is turned into the HR office, we will contact you by email.

Stolen card

If you suspect or know that your card has been stolen on campus, report the incident to Protection Services so that they can investigate. 

Getting a replacement card

If you don’t need your card right away, we recommend that you wait a few days before requesting a new one. Go to Human Resources (TBT 019) to obtain a new card. A $42 fee applies. Your old card will be deactivated and you will not be able to reactivate it.

If your card isn’t working, you will need to bring it to the uOttawa Card Service. If the card has been damaged, rendering the smart card defective, you will be required to pay a non-refundable replacement fee of $42. We must retain the non-working card in order to make a replacement.

Your uOttawa card can be replaced at Human Resources located at Tabaret Hall, room 019.

Business hours

September 1 to May 31
Monday to Friday
8:45 a.m. to 4:30 p.m.
(until 5 p.m., by telephone)

June 1 to August 31
Monday to Friday
8:45 a.m. to 3:30 p.m.
(until 4 p.m., by telephone)

Finding a card

If you find an employee uOttawa card, return it to Human Resources. If you are not on campus, you can mail it to us.

Human Resources
Tabaret Hall
550 Cumberland Street, Room 019
Ottawa ON  K1N 6N5
Canada