Join the virtual line and connect with someone from our team. We will reach you using your preferred method of communication: either on Microsoft Teams, on the phone or in person about the following topics:
- Course enrolment/withdrawal
- Course sequence
- CGPA/Course failure
- Changing my program
- Program requirements
- Graduation
- Attestation
- Letter of Permission/Transfer units
- Exams
- Admission to a health sciences graduate program
- Graduate Scholarships
- Other generic questions
The team is ready to answer your queries from Monday to Friday:
- June 1 to August 31: 9 a.m. to 3:30 p.m. (closed between noon and 1 p.m.)
- September 1 to May 31: 9 a.m. to 4:30 p.m. (closed between noon and 1 p.m.)
Please note that our services will be available exclusively online on Wednesdays between June 24th and August 16th.
*Please respect the cycle of your program in your choice of queue, otherwise the team member serving you will not be able to support you.
If the option you want is closed in the virtual queue, this service is not currently available. Please try again during our office hours.
Service reserved for students enrolled in the Faculty of Health Sciences.
NOTE: If you need to speak with an undergraduate Academic Development and Student Retention Specialist about academic success/difficulties, probation/academic withdrawal, academic counselling, or academic progress/CGPA, please be sure to select the "Undergrad. - Academic advisement" option.
