Common Law Student Centre
The Common Law Student Centre is your first stop for all student inquiries regarding program requirements, policies and procedures, registration, courses, exams, accommodations, equity and academic success, financial aid and career and professional development.
You can contact the Common Law Student Centre by email, by phone 613-562-5800 ext. 7158, or in person at Fauteux Hall (room 237). You can also access their virtual line system (QLess) and choose the option that best suits your needs. Please consult the Student Centre webpage for their office hours.
Regular academic advisement appointments are also available on The Source.
Academic Success and Equity
The Equity & Academic Success program is committed to providing all students, including those from historically excluded communities, with the opportunity to achieve their academic goals. We are committed to ensuring the well-being of all students by providing academic support, peer mentoring, counseling resources, and mental health and wellness workshops. We work collaboratively with the Academic Accommodations Service and the Faculty to fulfill your entitlements for accommodation/adaptive measures in your courses and evaluations.
At the start of every term, the Academic Accommodations Service also offers orientation sessions, where you will be able to get information about student support services, faculty services and more.
You can reach our Senior Specialist, Student Success and Wellness Programs by email at [email protected].
The well-being and satisfaction of our students is important to us, so please come and see us if you need help or want to talk to someone.
Administrative Services
University of Ottawa Services
InfoService is the University’s primary access point for the majority of your administrative needs, including requests for official documents, information on tuition fees and proof of registration (which is your official enrolment verification).
uoZone is your personal student portal. We invite you to browse and review all the available options. Tutorials are available under each app in the Applications menu.
Discover Virtual Campus, powered by Brightspace, to access your courses and install Pulse, Brightspace's mobile app that lets you stay connected to your coursework wherever you are. For help, contact Brightspace, 24/7 by phone or chat.
For a list of university wide services tools and resources for students, consult the Current students page.
Information Technology (IT) Support
You can download free software for the upcoming year, including Microsoft Office 365 and anti-virus software.
Need IT help or a password request? Send an online request to the University of Ottawa’s IT Help Desk to receive a quick response. Support by phone is also available but very limited: 613-562-5800 ext. 6555.
SecurUO app
Download the uOttawa safety app – SecurUO. Available on iOS and Android. SecurUO allows to easily do the Daily COVID-19 Health Check-In.
Student Card
Students who do not currently have a uOttawa student card must obtain one from InfoService. More information is available here.
U-Pass
The U-Pass is a mandatory bus pass program for all students who are registered full-time at the University of Ottawa. More information about the U-Pass program is available here.