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Professor Pavlović is a member of the Centre for Law, Technology and Society and is the coordinator of the Law & Technology and the Dispute Resolution and Professionalism options. She holds a law degree from the Faculty of Law at the University of Belgrade (Serbia), an LL.M with concentration in Law & Technology from the University of Ottawa and is called to the Ontario bar.
She teaches or has taught Communications Law, Contracts, Private International Law, Advanced Communications Law, Dispute Resolution and Professional Responsibility, Alternative Dispute Resolution Processes, and Legal Knowledge Engineering.
Professor Pavlović received several teaching prizes, including 2018-2019 University of Ottawa Award for Excellence in Teaching, uOttawa’s highest teaching award; 2018-2019 University of Ottawa Excellence in Education Prize; and 2015–2016 Common Law Section Excellence in Teaching Award. She also received 2017–2018 Common Law Section Public Engagement Award: Public Education and Outreach.
Her research expertise is in consumer rights in the contemporary cross-border digital society and technology policy and regulation. She was the lead counsel for the Canadian Internet Policy and Public Interest Clinic, as an intervener before the Supreme Court of Canada, in Uber v Heller and Wellman v Telus, and was a co-counsel in Douez v Facebook and Haaretz.com v Goldhar. With the Public Interest Law Centre she represented a coalition of public interest organizations as interveners before the Supreme Court of Canada in International Air Transport Association v Canadian Transportation Agency. She appeared before the Canadian Radio-Television and Telecommunications Commission in the 2016˗2017 Review of the Wireless Code. She also appeared before both the House and Senate Committees, as well as the Canadian Transportation Agency, on Air passenger rights.
In 2018-2020, Professor Pavlović was a member of the Broadcasting and Telecommunications Legislative Review Panel, an expert panel appointed by the Government of Canada to review the legislative framework governing the communications industry in Canada. In 2020–2021, Professor Pavlović was a member of the Council of Canadian Academies Expert Panel on High-Throughput Networks for Rural and Remote Communities.
Professor Pavlović was a Gowlings Fellow in Technology Law in 2002. Prior to joining the University of Ottawa as an Assistant Professor in 2007, Professor Pavlović was an in-house counsel for a telecommunication company in Belgrade (Serbia); an off-counsel with a law firm in Salzburg (Austria), where she practiced in the area of international commercial arbitration; and was a Part-Time Professor at the Common Law Section (2004-2007).