After clicking the button, choose the option that best suits your needs:
• Student Centre (In Person Assistance)
• Student Centre (Virtual Assistance)
If you wish to speak with someone in person, please join the Student Centre (In Person Assistance)queue and the next available senior officer will attend to you. Please note that once you have added yourself to the queue, you will receive a text message* notification. Keep an eye open as we will contact you when it is your turn in the queue. By choosing this option, you will be expected to come to the Common Law Student Centre (FTX237).
N.B.: If you are checking in for an appointment, please do not join the virtual line. You can come to the front counter to let us know you have arrived.
If you prefer to speak with someone over the telephone, simply choose the Student Centre (Virtual Assistance) queue and the next available senior officer will contact you using the telephone number you provided. Please note that once you have added yourself to the queue, you will receive a text message* notification. Keep an eye open as we will contact you when it is your turn in the queue. *Canadian numbers only; standard text messaging rates will apply
You can always reach us by email at [email protected] and we will do our best to respond within three business days.
To schedule a virtual or in-person appointment with our Academic Counsellor, please click on the Appointment tab in The Source.
The team is ready to answer your questions from Monday to Friday:
September 1st to May 31st
9:00 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
June 1st to August 31st
9:00 a.m. to 12:00 p.m.
1:00 p.m. to 3:30 p.m.
Important: Our virtual line system (QLess) is closed Monday to Friday from 12pm to 1pm, as well as every Wednesday from 10:00am to 10:45am.
Fax: 613-562-5869
Please note that if, at any time, you are experiencing some technical difficulties while using QLess, simply take a screenshot of the error message and send it to [email protected] along with a description of what action you were trying to perform. A member of the Common Law Student Centre will take note of the error and try to assist you.
