This presentation speaks to what a legal problem is and provides an overview of some of the legal services available in the City of Ottawa, including the services offered by our Clinic and our intake process. This presentation is a good starting point for a series of legal presentations.

Collection agencies must follow some rules when they contact a debtor. This presentation outlines what is a collection agency, and a debtor’s rights when contacted by a collection agency. This presentation is not about how to deal with debt, nor is it about the use of credit cards.

This presentation offers an overview of the rights and responsibilities of tenants and landlords under the Residential Tenancies Act. It may include information on leases, rent, deposits and receipts, the right to privacy and notices to enter, repairs and maintenance, evictions and termination rights. This presentation can be adapted based on the target audience to include relevant examples or be tailored to explain a specific area of the law in more details, such as repairs and maintenance or termination rights for example.

This presentation provides an overview of some of the minimum standards for workers in Ontario. For workers to whom it applies, the Employment Standards Act sets out minimum standards such as minimum wage, breaks, overtime pay, vacation pay, and vacation time. The presentation also outlines resources to access legal help for an employment law problem. It does not cover leaves, layoffs or termination of employment.

The Ontario Human Rights Code is the law in Ontario that ensures that all persons are treated with dignity by prohibiting discrimination and harassment. This presentation focusses on human rights in the employment context and explains grounds of discrimination and accommodation and provides examples of discrimination. The presentation also outlines resources to access legal help for a human rights problem.

This presentation discusses what a Provincial Offence is, and how it differs from a Criminal Code offence. For example, it discusses the Safe Streets Act, the Liquor License Act and the Trespass to Property Act.

An average internet user will come across many scams on their day-to-day online activities. This presentation covers: types of internet scams, consequences of falling victim to scams, steps on how to protect yourself so as to avoid becoming a victim.

This presentation concerns telephone scams. It outlines: what is a scam, the different tricks scammers use and common types of scams, and explains how to protect yourself from these scams.