Three years after COVID-19, public health restrictions have been lifted and organizations are requiring workers to return to the office. Hybrid and remote arrangements became commonplace during the pandemic and allowed thousands of employees to keep their jobs, businesses to remain operational, and the public sector to continue providing essential goods and services. Eric Champagne, Olivier Choinière and Aracelly Denise Granja explore the Government of Canada's behaviour and decision-making in remote and hybrid work environments before, during and after the pandemic. A year before the outbreak of COVID-19, the federal government began experimenting by offering new flexible (shared) work solutions to employees in 14 departments who could work remotely. The number of Canadian employees working from home full-time was statistically low prior to 2020.
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