The home delivery service is free and is available for books in the general collection and for those at the Annex. This service is offered to faculty, students, post-doctoral fellows, affiliated researchers, staff, and alumni.

The service

Home delivery service
  • Delivery available in Canada only (but outside the Ottawa/Gatineau region)*
  • Requests will be processed, when possible, within 2 working days.
  • Materials will be prepared to be mailed to your address and checked out to your library account. Unfortunately, we cannot estimate delivery dates or times.
  • Items can be shipped within Canada and all items are shipped using Canada Post.
  • Return borrowed items using the enclosed postage-paid label. Only one return label will be provided, please take care not to lose it.

* This service is also available to those who have an illness or disability, living within the Ottawa-Gatineau region.

How to request an item

  1. Sign in to Omni
  2. Perform your search
  3. Open the record for the item you wish to borrow and select “Place a hold”
  4. Choose "Home Delivery" as your pickup location and fill out your address.

If you have any questions or problems with your request, please contact [email protected] or 1-877-868-8292 ext. 5213.

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