AEL AMS Laboratory 
Administrative Office – Billing
[email protected]
613-562-5800 ext 7177

We accept cheque, credit card, direct deposit, and wire transfer; we do not accept Interac e-Transfers. We do not charge tax on our services.

Please indicate the invoice number on all remittance.

Cheque

Please make cheques payable to:

University of Ottawa – AEL AMS Laboratory

Mail payment to:

André E. Lalonde AMS Laboratory
Administrative Office – Billing
University of Ottawa
25 Templeton Street
Ottawa, Ontario
K1N 6N5, Canada
[email protected]
613-562-5800 ext 7177

Credit card

We accept Visa and MasterCard; please note that we do not keep credit card information on file.  To make payment please contact the AEL-AMS Administrative Office (613-562-5800 ext. 7177).

Please be advised that there will be an administrative service charge of 1.8% of the invoice total to process your credit card transaction. This reflects what we must pay to the credit card company. A receipt will be sent to you confirming payment of the invoice including the 1.8% administrative charge. We encourage you to use cheque, direct deposit or wire transfers to avoid this charge.

Direct deposit

To set up direct deposit with the University, please email [email protected] with a request stating with your organization’s full name and address and the responsible contact person’s name and email address for the direct deposit. If the University of Ottawa is already a vendor with your company, please advise us when a payment is made. In order to track the payment in our financial system, please email [email protected] with the company name, payment date, invoice number, and amount.

Wire transfer

If you would like to remit payment via wire transfer, email [email protected] to request our banking information. In order to track the payment in our financial system, please email [email protected] with the company name, payment date, invoice number, and amount.

Formal quotes can be provided upon request, please email  [email protected] to request a quote. Our price lists can also be used for general budgeting purposes, please refer to the fee schedule for your lab unit of interest.

A purchase order (PO) is required for submissions over $5,000 CAD. Please include your PO or contract number on your submission form.

Invoices are payable upon receipt (net 30). The fee schedule rates for all lab units are assigned based on the billing address listed on the cover sheet of the submission form, and the pricing listed on our website at the time of submission.

Canadian academic, non-profit, and government users:

Users from Canadian academic institutions, registered non-profit organizations, indigenous groups, and government agencies will be invoiced following the delivery of their results.

Commercial, independent, and international users:

Users from private Canadian companies, users not affiliated with a company or academic institution, and those from abroad are required to remit payment in full prior to release of their results. An invoice will be issued upon submission.

Internal users:

Users from the University of Ottawa or the Ottawa-Carleton Geoscience Centre (OCGC) (including faculty, adjuncts, post-docs, graduate, and undergraduate students) are entitled to internal rates. In order to qualify for internal rates, users must remit payment from a university-administered fund. Please contact us for internal pricing.