Select one of the available locations to get in line or book an appointment.
![People walking outside around campus.](/sites/g/files/bhrskd331/files/styles/max_width_l_1470px/public/2022-12/20180525-RG-VIEWBOOK-COVER-347.jpg?itok=jnnnfGm7)
Waiting lines and appointments
Make the most of your waiting time. Join a virtual line and manage your time the way you want with remote notifications. You can also book an appointment online.
Virtual waiting lines: step by step
- Join a virtual line remotely.
- Wait wherever you want.
- Receive wait time notifications on your mobile device.
- Be notified when it's your time to be served.
![Students walking around campus.](/sites/g/files/bhrskd331/files/styles/max_width_l_1470px/public/2022-12/student-campus.png?itok=MXOnsyZs)
While you wait
Text us one of these letters as necessary:
- H - Help with the list of available functions.
- L - Leave the line.
- M - Request more time.
- S - Check your place in the line (status).
- N# - Request to be notified [number of minutes] before you'll be served (example: text N10 to get a notification 10 minutes before you'll be served).
- J - Re-join the line if you accidentally leave it.
![Students studying at picnic table outside.](/sites/g/files/bhrskd331/files/styles/max_width_l_1470px/public/2022-12/Screen%20Shot%202022-12-02%20at%201.50.27%20PM.png?itok=ONfPFn_t)
Virtual lines by faculty or service
FAQ
Privacy statement
The University of Ottawa's virtual line system uses a secure application called QLess. All information collected by QLess is stored in Canada.
QLess privacy statement